Delta is bringing a brand new, extra accessible flight map to most of its 165,000 seatback screens—essentially the most within the business—making the beloved transferring map expertise extra accessible than ever. The brand new flight map prioritizes accessibility whereas persevering with to supply the important thing options prospects know, love and anticipate. Its high-contrast show and options are designed particularly with travellers with low-vision disabilities in thoughts. The improved product ensures that much more prospects are empowered to expertise the flight map effortlessly and independently.
“Nobody higher connects the world than Delta,” says Ekrem Dimbiloglu, Managing Director of Buyer Expertise – In-Flight Leisure, Delta Studio and Wi-Fi. “To really fulfill that promise, we should guarantee each buyer can join with their journey in a approach that enhances their expertise and makes them really feel valued and cared for. We’re proud to be the primary airline to launch this know-how, setting the usual for inclusive journey experiences throughout the business.”
For numerous vacationers, Delta’s flight map is a beloved a part of the in-flight leisure expertise—it’s a chance to immerse themselves of their journey whereas embracing mindfulness by means of the calming particulars of the transferring map. Delta’s new flight map demonstrates the airline’s understanding of the significance of constructing this expertise accessible.
Delivering a world-class expertise to all travellers
Delta’s dedication to accessibility is rooted in its perception that journey is for everybody. Already an business chief with 100% closed captioning on all films and collection content material and a 40% enhance in audio descriptive content material within the final 12 months, Delta continues to hunt methods to make journey extra accessible.
Whereas its flight map was already constructed to satisfy all Individuals with Disabilities Act (ADA) and European Accessibility Act (EAA) requirements, Delta noticed a chance to push additional. Alongside inflight map supplier FlightPath3D, the airline collaborated intently with its Advisory Board on Incapacity, presenting an early model of the map for hands-on testing and suggestions that was instrumental in refining the ultimate design and performance that prospects will expertise immediately. This collaborative strategy emphasizes the significance of listening, studying and innovating based mostly on the true experiences of these most affected by inclusive design efforts.
“It’s thrilling as a visually impaired person who Delta is making the flight map extra accessible for low-vision customers,” says Thomas Panek, Chair of Delta’s Advisory Board on Incapacity and President of Guiding Eyes for the Blind. “By making flight maps extra accessible to low-vision customers, Delta is making the expertise higher for all vacationers.”
Inclusivity as a Core Design Function
The brand new flight map is rolling out to prospects now on greater than 650 plane throughout the airline’s international fleet. Core options embrace:
- Excessive-Distinction Visuals: Vibrant colours towards darkish background or grayscale rendering ensures most visibility and diminished eye pressure.
- Coloration Blind Palette: Use of patterns and textures along with colours to differentiate completely different areas and components on the map.
- Massive Textual content & Icons: All textual content and iconography is rendered at bigger sizes, eliminating the necessity to squint or pressure to make out particulars.
- Streamlined Info: Clearly labeled map options like nations, borders and main cities are prioritized to cut back muddle and improve readability.
- Zoom & Pan Controls: Customers can zoom in/out and pan across the map view to regulate to their most well-liked perspective and visible wants.
- Voice Narration (coming in future variations of the accessible map expertise): Deliberate voice narration will leverage AI and flight information to supply audio updates on arrival instances, factors of curiosity and extra.
Delta is aware of that the trail to a extra accessible journey expertise is a journey, however the airline is proud to be transferring in the appropriate path.